Introduction

GGWP is created to make a cyber-sport easily accessible for the masses.  Due to the main target of our business is to promote the cyber-sport and to make it easily accessible for the masses  we want to PR the cyber sport among the simple gamers, make cyber sport accessible and prestige. Our social responsibility is to help gamers and to push the cyber-sport to the next level.

Contacting Customer service

You can reach customer service by filling up the contact form on website, by phone or by regular mail.  Our representatives are available to answer your phone calls between the hours of 10-00 a.m. and 5-00 p.m. Monday through Friday (except holiday). Time zone GMT +2.

Phone number: +371 28 315 718
Regular mail:  SIA “GGWP”, Sarkandaugavas 31, Riga, LV-1005, Latvia

We promise to get back to you within 2 business days. If more than 2 business days is required you will be kept informed of progress with Your enquiry. You be advised of the expected timeframe and offered suitable alternatives where possible. Use of telephone answering machines and voicemail to receive calls will be kept to a minimum.

Warranty

GGWP.pro does not offer any additional or concurrent warranty for any product sold (except for the product with logotype “GGWP”. For this type of products we offer 180-days complete warranty). To report a problem or to ask any questions about the warranty please contact us using phone of Customer service department.

Billing

We are committed to providing accessible invoices to all of our customers. For this reason, invoices will be provided in the following formats upon request: printed version if required or copy by e-mail. We will answer any questions customers may have about the content of the invoice in person, by telephone or email.

Employees

All employee breaks and personal business have to be conducted out of view of customers, and cell phone calls or other personal communications should be limited to lunch or break.  Employees dealing with customers are expected to present themselves in a professional manner and dress accordingly. All customers have to be treated in a courteous manner at all time.